_{22nd July, 2026}

 

Sea Swift is Northern Australia's largest shipping company, delivering essential marine transport and logistics services to remote communities across the region.

What you will doing:
The Customer Support Officer is responsible for the effective and efficient handling of customer support enquiries for the Northern Territory region, including but not limited to phone queries, investigating freight locations and any administrative duties as requested to support effective customer support delivery. 

What we ideally require from you:

Qualifications and experience

• Demonstrated experience with customer support interaction.
• Administration skills and experience.
• Proficient in Microsoft office and general computer skills  

Key attributes

• Excellent communication and interpersonal skills.
• Well-developed customer service skills.
• Work planning and time management skills.
• Clear and legible handwriting.
• High level of accuracy and attention to detail.
• Understanding of Occupational Health, Safety and Environmental principles.

About the company:
Sea Swift is Northern Australia’s largest shipping company, with an extensive marine transport network ensuring that the world is at our customers’ doorstep.
   
You must have the right to live and work in Australia to apply for this role. Only successful candidates will be contacted.

The successful applicant will be subject to interview, reference checks, police check, drug and alcohol screen and pre-employment medical.

Sea Swift is an equal opportunity employer.
  
  

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