_{12th March, 2026}

Your new company
  
At Hays, we believe in being long-term partners with our people as well as our customers. Let’s create tomorrow, together.
  
With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business; together with more than 12,000 people across 32 countries, you’ll be making a difference in the world of work.
  
Our Hays Hobart office is seeking a full‑time Customer Support Administrator to join the team on a 9‑month parental leave cover contract. This is a fantastic opportunity to be part of a collaborative, supportive environment, with the role commencing immediately.
  
Your new role   

• Manage a centralised ticketing system, including Hays CVs, compliance checks and references.
• Provide general office administration support, including responding to internal requests and reporting.
• Coordinate office operations, such as organising events, restocking supplies and overseeing office maintenance.
• Support day‑to‑day office needs, including PPE stock, coffee machine upkeep and liaising with service providers.
• Meet and greet candidates and visitors, ensuring a welcoming and professional office environment.

What you'll need to succeed  

• No prior experience required — full training will be provided
• Experience in customer service, retail or hospitality is advantageous, though not essential
• Strong written and verbal communication skills
• A friendly, confident and professional phone manner
• High attention to detail with a focus on accuracy
• A proactive, adaptable approach with strong problem‑solving skills
• Basic proficiency in Microsoft Word and Excel 

What you'll get in return
  
This is an incredible opportunity to shape your career in part of a growing business and achieve your ambitions. You’ll have the chance to learn from inspirational and determined leaders. Our scale gives you access to a pool of best-practice tools to tap into so you can make an impact. Other benefits include:

• Market leading tools and technology to enable you to make an extraordinary impact  
• Flexible working arrangements to allow you to work how and where suits you best
• Generous leave entitlements to take advantage of parental leave, volunteering days, lifestyle and flex leave
• Celebrate success: Your success is our success, and we reward strong performance as a cornerstone of life at Hays
• Thrive in a workplace where diversity is celebrated, and everyone feels welcome
• Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts 
• Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues
• Global career opportunities - make your mark locally or explore international opportunities with Hays
• Excellent training to support career development/progression

What you need to do now
  
Contact Sandy Luhr, Senior Talent Acquisition Partner by submitting your application via the Apply Now button. 
  
By joining Hays, you'll be part of an inclusive culture that celebrates diversity. We invite people of all genders, ages, cultures, abilities, backgrounds, and experiences to apply. This includes Aboriginal and Torres Strait Islander peoples, people who belong to LGBTQIA+ community, neurodiverse individuals, and people with disabilities. If you require support and/or adjustments throughout our recruitment process please contact recruitment.anz@hays.com.au

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