_{06th May, 2025}

Your new company 
   
What future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers. 
   
With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.  
    
Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.   
   
Your new role 
   
We currently have an exciting opportunity for a full time permanent Client Insights Consultant based in Melbourne CBD and commencing immediately. You’ll be joining our Hays team and supporting the delivery to our client in the banking sector.  
   
Key Responsibilities: 

• Analyse and interpret data to provide actionable insights. 
• Engage with stakeholders to understand their needs and present findings. 
• Collaborate with the analytics team to ensure alignment and leverage expertise. 

   
Duties:  

• Utilise dashboards and reports to identify and highlight key trends and metrics. 
• Research and analyse client requests to provide clear answers. 
• Continuously evaluate and update client reporting to meet evolving needs. 
• Review external market trends to generate relevant insights.  
• Prepare tailored data sets and create presentations for your stakeholders. 
• Create automated data reports and supporting documentation 
• Build and maintain strong client relationships. 
• Train stakeholders on data interpretation and usage. 
• Simplify complex data sets for easy understanding. 
• Use storytelling to convey insights and recommendations. 
• Conduct regular and ad-hoc reviews with clients. 
• Gather requirements for new reporting needs. 

   
What you’ll need to succeed: 
  

• Expertise in data analysis and reporting tools. 
• An understanding of recruitment  
• Highly organised and capable of managing multiple tasks and priorities simultaneously 
• Strong communication and presentation skills. 
• Ability to simplify complex data and tell a compelling story. 
• Excellent client engagement and relationship-building abilities. 
• Collaborative mindset with experience working in analytics teams. 
• Highly organised and detail-oriented, with a proactive approach to problem-solving  
• Proficiency in Excel – pivot tables, VLOOKUP’s, formulas, charts, and graphs   

   
What you’ll get in return: 
   
This is a fantastic opportunity to shape your career where we will set you up to thrive. Go further in your career than you believed possible with the support of our expert managers. Here you get out what you put in, and your energy and dedication is always met by reward and celebration. Along with this you will receive, 

• An inclusive environment where diversity is celebrated 
• Market leading tools and technology to enable you to make an extraordinary impact 
• Flexible working arrangements and additional leave, including wellness and volunteering days for you to connect with your community 
• Global career opportunities - make your mark locally or explore international opportunities with the Hays group, which spans over 30+ countries 

What you need to do now 
   
If you’re thinking of a new tomorrow for your career, let’s work together to create it. 
 
Contact Sandy Luhr, Senior Talent Acquisition Partner by submitting your application via the Apply Now button. 
   
At Hays Australia, we value equity, diversity and inclusion and are committed to creating a work environment where all people, regardless of background, feel a sense of belonging. By joining Hays, you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply. 
  

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