We are seeking a Community Care Administration Officer to work in a full time or part time capacity based at Nhill.
ABOUT THE ROLE:
The Community Care Administration Officer provides essential administrative support to ensure the effective and efficient delivery of Community Care services.
This includes relief rostering, invoice processing, managing client enquiries, phone‑based support, and completing administrative tasks in support of a well-coordinated, client-focused service environment.
KEY SELECTION CRITERIA
Essential:
Have strong organisational and time‑management skills with the ability to prioritise tasks.
Excellent communication skills, both verbal and written.
High attention to detail and accuracy in administrative work.
The ability to work collaboratively and independently.
Proficient with Microsoft Office, with a proven ability to quickly acquire skills in new systems.
Professional, reliable, and adaptable approach to changing needs.
Have an understanding of confidentiality requirements and client‑focused service delivery.
Desirable:
Previous experience in receptionist, secretarial or administrative assistant roles.
A certificate in business/finance or similar
PRE-REQUISITES:
NDIS Worker Screening Clearance.
Working with Children Check.
Fully vaccinated (including influenza) as per current Department of Health Directives.
Australian Driver’s Licence.
KEY RESPONSIBILITIES:
Provide relief rostering coverage as required, including prompt communication of roster changes to staff and clients.
Assist in maintaining accurate and up‑to‑date roster records across applicable systems.
Prepare, process, and file documents, records, and correspondence as required.
Assist with data entry, record management, and reporting requirements.
Assist with reconciliation, tracking, and follow‑up of invoices, including upload and capturing of invoices on client management system for billing and claims.
Liaise with internal teams and external providers regarding invoice queries.
Assist with communication, coordination, and information-sharing across the team.
Support onboarding tasks for new staff where required.
Contribute to a positive, supportive, and collaborative workplace culture.
HOW TO APPLY: If you wish to apply and be considered for this role, please submit the following information in one document:
Your resume, including a comprehensive employment history, the qualifications you hold and the contact details for at least three referees.
A cover letter outlining your suitability for the role.
Response to the Key Selection Criteria found above, using recent examples of your experiences.