Join our team as the Administration Receptionist in casual capacity (part time as negotiated for right applicant)!
Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Level: HS1 or dependent on experience.
ABOUT THE ROLE/S:
Administration Reception team member is detail orientated, first point of contact for members of the community.
This position is required to provide excellent customer service to all internal and external consumers, maintaining an organised workstation and efficiently completing administrative tasks.
As receptionist in this administration role, you are required to understand the dynamics of all facilities to communicate and reassign incoming calls and queries to the correct department, for all internal and external stakeholders in a professional and courteous manner.
Stakeholder in the finance team you are encouraged to identify and discuss process efficiencies and promote financial stability and maintain adherence with policy and industry regulations.
KEY SELECTION CRITERIA: Essential:
Effective communication, interpersonal and organisational skills
Ability to work independently
Pleasant and courteous phone manner that is received clearly by diverse community members
Ability to prioritise workload and multi-task at peak times.
High level of competency using business computer programs including Microsoft Office suite of programs – Outlook, Word, Excel & Access, Teams.
Demonstrated ability to learn and use other software.
Financial literacy
Desirable:
Qualification (Certificate or above) in administration or equivalent field.
Previous experience working in receptionist, secretarial or administrative position or field.
Previous experience in finance departments
PRE-REQUISITES:
NDIS Worker Screening Clearance.
Working with Children Check.
Fully vaccinated (including influenza) as per current Department of Health Directives.
Australian Driver’s License
HOW TO APPLY: If you wish to apply and be considered for this role, please submit the following information in one document:
Your resume, including a comprehensive employment history, the qualifications you hold and the contact details for at least three referees.
A cover letter outlining your suitability for the role.
Response to the Key Selection Criteria found above, using recent examples of your experiences