_{02nd September, 2025}

Job Summary
 
We are seeking a Senior Field Service Engineer with strong troubleshooting capabilities and hands-on experience in semiconductor manufacturing or wet processing equipment. This position requires a proactive, customer-focused professional capable of installing, maintaining, and repairing complex systems in the field. Ideal candidates will have strong communication skills, deep technical knowledge, and a willingness to travel frequently—including international assignments.
This is a high-impact role supporting customers around the globe, ensuring uptime and performance of mission-critical semiconductor equipment.
 
Primary Purpose of the Role

• Troubleshoot and resolve complex field issues on advanced wet processing tools and other semiconductor equipment.
• Perform onsite installations, start-ups, retrofits, repairs, and preventive maintenance at customer facilities.
• Train customer personnel on system operation, maintenance, and safety protocols.
• Read and interpret electrical schematics, blueprints, and plumbing diagrams.
• Perform hands-on wiring, soldering, and assembly of electrical and plumbing components to spec.
• Write and troubleshoot PLC ladder logic (Allen-Bradley preferred).
• Document service activity, changes, and repairs clearly and accurately using ERP systems (e.g., Global Shop).
• Respond to service calls within 4 hours' notice and travel domestically and internationally up to 75-100% of the time.
• Collaborate with internal engineering and manufacturing teams to improve system reliability and customer satisfaction.
• Contribute positively to the team environment through knowledge sharing, support, and cooperation.

Requirements

• Education: Associate's or technical degree in engineering, electronics, or related field preferred; bachelor's in engineering a plus.
• Experience:
• 5+ years of field service experience, preferably in semiconductor manufacturing or wet processing systems.
• Hands-on troubleshooting of complex mechanical/electrical systems.
• Technical Skills:
• Proficient with electrical wiring, PLCs (ladder logic), system assembly, and leak-tight plumbing.
• Ability to read and interpret blueprints, wiring diagrams, and P&ID drawings.
• Skilled with hand tools, test equipment, and power tools.
• Experience welding plastics (PVC-C, PVDF, Halar) a plus.
• Familiar with NEC, SEMI standards, and fluid dynamics.
• Soft Skills:
• Excellent communicator who can interface confidently with customers and internal teams.
• Calm under pressure, resourceful, and able to diagnose problems quickly.
• Team-oriented with a strong work ethic and willingness to travel extensively.

• Travel Expectations: 
• Willing and able to travel domestically and internationally up to 75-100% depending on location.
• Must be able to mobilize within 4 hours' notice for urgent service needs.

Why Work Here

• Work with cutting-edge equipment in the fast-growing semiconductor space.
• Be the face of the company in critical customer interactions.
• Gain exposure to global technology leaders and advanced cleanroom environments.
• Enjoy variety, autonomy, and the opportunity to solve real-world problems in the field.

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