_{16th October, 2025}

About the Client:
 
Dulwich Bakery is an award-winning, family-owned neighbourhood bakery with a proud South Australian heritage. Known for its freshly baked breads, cakes, pies, and pasties, the bakery has built a loyal following by combining traditional recipes with warm, friendly service. With 12 convenient store locations across Adelaide and a central bakehouse in Beverley, Dulwich Bakery has become a local icon, serving communities with quality products made fresh daily. Their reputation for excellence makes them a go-to destination for both everyday treats and special celebrations.
 
 
About the Opportunity:
 
We're currently seeking a Retail Store Manager on a Full Time, Permanent basis to join the Dulwich Bakery team at our Beulah Park store. This is a hands-on leadership role where you'll oversee daily operations, lead a close-knit team, and ensure our customers enjoy the friendly, high-quality experience that Dulwich Bakery is known for.

You'll play a key part in delivering our sales goals, maintaining excellent presentation standards, leading a motivated team, and upholding the values that make Dulwich Bakery stand out from the rest. If you're passionate about great service, local products, and creating happy customers, we'd love to hear from you.
 
 
Key responsibilities include:

• Sales & Brand Management - Achieve sales targets and manage wage costs in line with budgets.
• Customer Experience - Ensure every customer receives friendly, efficient service, whilst always promoting a positive and respectful environment for both customers and staff.
• Stock & Quality Control - Manage stock and product shelf levels ensuring the highest standards of product quality and presentation.
• Store Presentation & Food Safety - Oversee daily store cleanliness across all areas, ensuring compliance with Food Safety regulations.
• Roster management - Prepare and manage monthly rosters in line with budgets.
• Team Leadership - Assist with Recruitment, train and support new team members, drive high performance and team development.
• Cash & POS Management - Oversee daily POS, cash handling, reconciliation, and banking procedures, whilst maintaining confidentiality at all times.
• Operational Support - Manage petty cash, repairs, and maintenance requirements, and participate in weekend on-call support as needed.

 
What you'll bring:

• Minimum 1+ years of retail management experience (food, café or retail background highly regarded).
• Proven ability to achieve sales targets, manage budgets, and control costs.
• A hands-on leader who thrives on delivering exceptional customer service.
• Experience with rostering, stock management, and team development.
• Passion for community, safety, and creating a warm, welcoming environment.

 
Why join Dulwich Bakery?
 
At Dulwich, they are more than just a bakery - they are a South Australian institution. Their people-first culture means you'll enjoy:

• Competitive Salary + Incentives - your results and drive are rewarded.
• Iconic Local Brand - be part of a business with over 40 years of history, 12 bakeries, and a reputation for the best pies, pasties, and cakes in Adelaide.
• Hands-On Training & Development - tailored support to grow your management career.
• A friendly, down-to-earth team.
• Phone allowance and onsite parking.
• Discounts on our award-winning products.
• A supportive environment where decisions are made quickly - no red tape.

 
Be part of something special. Grow your career. Create memories in your neighbourhood.

Sound like you?
 
If you'd like to learn more, please don't hesitate to reach out to Selina on 0435 843 155. To apply, please submit a cover letter outlining your relevant experience as detailed in the advertisement, along with your resume. Please submit as one document.
 
We maintain the discretion to extend an offer at any stage of the recruitment process. If you are interested in the position submit your application as soon as possible!
 
To streamline the process, we kindly request that recruiters and candidates refrain from directly contacting the client. The client has enlisted the services of BespokeHR exclusively for this role. If you or any potential candidates are interested in applying, kindly utilise the provided 'apply' button.

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