_{11th March, 2025}

We are hiring for a transportation company seeking an experienced Customer Service Representative (CSR) to join their team immediately.

This role is perfect for someone who thrives in a fast-paced, high-pressure environment and can seamlessly manage multiple tasks while maintaining keen attention to detail.

Start Date: Immediately 
Shift: Days - Full Time
Location: Bramalea Rd & Derry Rd
Rate: $23-24/hr

Responsibilities:

• Manage high volumes of emails and phone inquiries, ensuring prompt and professional responses.
• Track and trace shipments, providing real-time updates to customers.
• Collaborate with cross-dock operations and understand logistics workflows.
• Handle multiple tasks seamlessly, shifting between priorities as needed.
• Investigate and resolve customer issues, ensuring a high level of service.

• Prior experience in transportation, particularly in an LTL (Less Than Truckload) or cross-dock setting.
• Ability to pivot between tasks efficiently without losing focus.
• Strong typing speed and familiarity with data entry and logistics software.
• Accuracy in handling customer information and documentation.
• Ability to manage competing demands while maintaining a positive attitude.