_{06th January, 2025}

We are seeking an efficient and professional Administration Officer on a full time basis to join our team. As an Administration Officer you will be responsible for supporting our hardworking team and the wonderful residents and their families with the day to day running of our aged care home.

Key Responsibilities

• Liaising with residents and visitors in a professional and friendly manner.
• Answering phone calls and handling inquiries promptly and effectively.
• Monitor and maintain email accounts with a view of prioritising, escalating, and distributing general correspondence in a timely manner.
• Supporting the admissions process.
• Managing general administrative duties.
• Ensuring professionalism in all interactions and maintaining high standards of service.

Benefits and perks

• Forest Lake Lodge is located near shops and public transport.
• Free onsite car parking.
• All staff have access to novated lease options for a vehicle.
• Employee Assistance Program.

Minimum Qualifications

• Certificate III or IV in Business or Health Administration (desirable).

Skills and Experience

• At least 2 years’ experience in an office administration role.
• Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.
• Experience with Microsoft Office Suite.
• Excellent interpersonal and communication skills to interact effectively with various stakeholders.
• Strong problem-solving skills with the ability to adapt to changing needs.
• High level of accuracy and attention to detail.

  
If you have any questions in relation to this role, please contact our recruitment team on 07 3278 9486.

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