Are you a hands-on leader with a sharp eye for service quality, digital operations, and backend efficiency?
Our client is looking for a Team Leader – Back End to lead and enhance client servicing through remote support channels such as live chat, call centers, and digital portals. This role is ideal for someone who thrives in a high-volume, fast-paced environment and can effectively guide remote teams while ensuring KPIs and service standards are consistently met.
Key Responsibilities: