_{30th May, 2025}

Our client is seeking a highly capable Client Servicing Manager to oversee day-to-day operational delivery and ensure a consistently exceptional client experience. This role requires both strategic oversight and hands-on execution to drive service excellence and operational efficiency.

Key Responsibilities:

• Manage and oversee the smooth execution of client service operations.
• Lead and support execution team members to ensure timely and accurate delivery.
• Serve as the primary liaison between clients and internal departments to ensure expectations are met and exceeded.
• Maintain strong relationships with key clients and stakeholders.
• Identify areas for process improvement and implement best practices to enhance client satisfaction.

Requirements:

• Bachelor’s degree or equivalent.
• Proven experience in a similar operational or client service management role.
• Strong command of operational systems used to execute transactions.
• Proven ability to manage and guide cross-functional teams effectively.
• Proficient in managing transactional systems and ensuring operational accuracy.
• Capable of supervising and supporting execution teams.
• Excellent communication skills with clients, colleagues, and leadership.
• Strong team leadership and conflict-resolution abilities.
• Fluency in English is required.
• A second language is a plus and highly desirable.

If you're a proactive leader who thrives in fast-paced environments and knows how to turn operations into outstanding client experiences, we’d love to hear from you.

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