21st July, 2026
Credit Operations Specialist – Start your career with OnDeck!
Looking to take the next step in your career?
Whether you've worked in retail, administration, customer service, compliance, quality assurance or another detail focused role, this could be the opportunity you've been looking for.
At OnDeck, we're one of Australia's leading online small business lenders, helping businesses access funding quickly and efficiently. We're looking for motivated people with excellent attention to detail who enjoy working in a structured, fast paced environment.
No previous lending or credit experience is required, we'll teach you everything you need to know.
About the Role
As a Credit Operations Specialist, you'll support our Credit team by reviewing applications, verifying documentation and ensuring information is accurate before lending decisions are made.
This role is highly administrative and data-entry focused, making it ideal for someone who enjoys working accurately across multiple systems and following processes.
While there is occasional communication with internal teams, this is not a sales role and involves very little phone work.
If you're organised, enjoy problem solving and have a great eye for detail, you'll thrive in this position.
What You'll Be Doing
- Reviewing customer applications and supporting documentation
- Entering and validating information across multiple systems
- Verifying business details using online searches and third-party databases
- Checking applications for accuracy and completeness
- Identifying missing information and following up with internal teams
- Maintaining accurate records and ensuring compliance with company processes
- Managing your workload to meet daily service levels
- Supporting continuous improvement projects within the Credit Operations team
What We're Looking For We're looking for people who are:
- Experienced in retail, administration, compliance, quality assurance, customer service or other process-driven environments
- Highly organised with exceptional attention to detail
- Comfortable performing repetitive administrative and data entry tasks accurately
- Confident using computers and learning new systems quickly
- Able to manage multiple tasks in a fast-paced environment
- Strong communicators who enjoy working as part of a collaborative team
- Available to work full-time and start as soon as possible
- Not currently studying, as this is a full-time position
Please note: This role is not suited to candidates whose experience is primarily in phone based or outbound sales, as it is an administration and operations focused position.
Why Join OnDeck?
Recently recognised as one of Australia's Top 40 Employers, OnDeck offers an environment where you'll learn, grow and build a long term career.
What you'll get: - Full training and ongoing support
- Clear career progression into Credit Analyst and other operational roles
- Work with a supportive, collaborative team
- Modern Sydney CBD office
- Competitive salary package
- A high performing, inclusive culture
- Fully stocked kitchen with snacks and drinks
Ready to start your career in fintech? If you're looking for an entry level opportunity where your attention to detail, organisation and work ethic will be valued, we'd love to hear from you.
Apply today and begin your career with OnDeck.
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