_{14th May, 2026}

Lead a High Performing Team Powering Aussie Small Businesses!

WorkTrybe is excited to partner with OnDeck as their in house Talent Acquisition Partner, helping grow a dynamic lending team that’s transforming the way Australian small businesses access finance.

Are you a strong people leader who thrives in fast paced environments and enjoys coaching high performing teams? OnDeck is looking for an experienced Team Leader to lead and develop a team of Loan Specialists supporting their growing broker channel.

This is more than just another leadership role, it’s your opportunity to help scale a high growth fintech while driving strong customer outcomes, operational excellence and team performance.

What You’ll Be Doing:

• Leading, coaching and mentoring a team of Sales Specialists across the broker lending channel
• Supporting the team with complex loan scenarios, escalations and application challenges
• Driving team productivity, application turnaround times and service standards
• Conducting regular one-on-ones, coaching sessions and performance check-ins
• Managing deal triage and ensuring high priority applications are progressed efficiently
• Supporting brokers and internal stakeholders through escalations and complex conversations
• Working closely with Sales Ops, Credit and Sales teams to improve workflows and operational efficiency
• Monitoring KPIs, quality standards and team performance metrics
• Helping improve Salesforce workflows, automation and operational processes
• Supporting onboarding, training and capability uplift across the team
• Creating a positive, accountable and high performing team culture

To Be Successful You:

• Have experience within commercial lending, SME finance, broker lending or financial services
• Have previous leadership, coaching or mentoring experience within sales, lending or operations teams
• Understand loan application workflows and broker/customer relationship management
• Bring strong commercial judgement and decision making capability
• Have excellent communication and stakeholder management skills
• Can confidently manage escalations and high pressure situations
• Are highly organised with strong attention to detail
• Thrive in fast paced, target driven environments
• Have experience working cross-functionally with Sales, Credit, Operations and Product teams
• Experience using Salesforce or similar CRM platforms highly regarded
• Experience within a fintech or scale-up environment highly desirable

Why You’ll Love It at OnDeck:

• Join one of Australia’s fastest growing fintech lenders
• High earning potential
• Lead a high performing team with genuine career progression opportunities
• Ongoing learning, leadership training and development
• Hybrid working, work from home Fridays
• Work with a Top 5 Australian Employer (five years running!)
• Fully stocked kitchen with snacks and drinks
• Fun team events and regular social catch ups
• Wellbeing initiatives that genuinely support you
• Prime CBD office location in the heart of Sydney

Grow Your Leadership Career. Help Grow Australian Business.

Hit apply now if you’re ready to lead from the front, make a real impact and build your future with one of Australia’s leading fintech lenders.

Apply For Job