Take the next step in your collections career. Late Stage Recoveries. Join an award winning fintech supporting Australian small businesses
Late Stage Collections Specialist - Drive outcomes. Make an impact. Grow your career with OnDeck.
Are you an experienced collections professional ready to take ownership of a late stage recoveries portfolio?
At OnDeck, we do things differently. We combine performance with empathy, technology with human connection, and commercial outcomes with real support for Australian small businesses.
This is an exciting opportunity for a high performing Collections Specialist with experience in financial services recoveries who is ready to manage complex accounts, negotiate practical solutions and contribute to a high performing Operations team.
About the Role
As a Late Stage Collections Specialist, you will manage your own portfolio of commercial recoveries cases, taking accountability from initial contact through to resolution.
You’ll work in a fast paced, supportive team environment where resilience, problem solving and strong negotiation skills are valued. You’ll liaise with customers and third parties, assess hardship applications, and ensure compliance with regulatory requirements, all while maintaining a strong customer centric approach.
What You’ll Be Doing