_{24th March, 2026}

About Us
Our organisation includes Care on Call (NZ) Limited, Florence Nightingale Agency Limited, and Medcall Health Personnel Limited. Care on Call and Florence provide high‑quality, compassionate home‑based care and supports to people across Aotearoa, while Medcall provides specialist healthcare staffing.
We are a values‑driven organisation, dedicated to improving the lives of individuals through compassionate, high‑quality home and community support services. Our office‑based teams play an essential role in enabling exceptional frontline care — and our Learning & Development function is central to supporting the people who make this possible.

About the Role

We are looking for a Learning & Development Advisor who is passionate about capability development, digital learning, and creating great learning experiences.
In this mid‑level role, you'll support the design, coordination, and delivery of learning initiatives for office‑based teams. From running engaging workshops to maintaining our LMS and using AI‑enabled tools to enhance learning, you’ll help uplift capability, digital confidence, and performance across the organisation.
This is a fantastic opportunity for someone who enjoys both delivery and hands‑on coordination — and wants to make a real difference in a values‑centred, people‑focused environment.

What You’ll Do

• Deliver and coordinate onboarding, workshops, and capability‑building activities.
• Support the development and refresh of learning materials, including digital modules and microlearning.
• Administer the LMS — enrolments, reporting, troubleshooting, content updates, and optimisation.
• Use AI learning tools to enhance content creation, personalise learning pathways, and improve learner engagement.
• Build digital confidence across teams by supporting staff with learning platforms and tools.
• Analyse learning data and feedback to improve programmes and experiences.
• Collaborate with People & Culture, Quality, Digital, Clinical, and operational teams.

What You’ll Bring

• Experience in L&D, HR, education, or a related capability or people-focused area.
• Confidence with digital learning platforms or LMS tools.
• An interest in using AI to support content creation and learner experience.
• Strong communication and facilitation skills.
• Good analytical skills and strength in organisation and follow-through.
• Curiosity, creativity, and a people‑first approach.

Why You’ll Love Working With Us

• A purpose‑led organisation where your work supports better care for vulnerable people
• A supportive, collaborative People & Culture team
• Opportunities to develop your digital and AI learning capability
• Flexibility, autonomy, and ongoing professional growth
• Real opportunities to shape how learning is delivered across the organisation

General Requirements

• NZ driver licence
• NZ residency, citizenship, or valid work permit
• Willingness to travel occasionally

Ready to Make an Impact?
If you’re passionate about developing people and enabling great learning experiences through digital and AI‑enhanced tools, we’d love to hear from you.
Apply now and help us build capability, confidence, and a culture of continuous learning across the organisation.

Apply For Job