_{01st July, 2026}

Do you enjoy building relationships, helping people and being part of a genuinely supportive team?

We're looking for a positive, adaptable and customer-focused Client Services Coordinator, to join a collaborative team where no two days are the same. This is an opportunity to join a business with an outstanding culture, a supportive manager and the potential for the role to become longer term.

This role would suit someone who thrives in a fast-paced environment, enjoys speaking with people and is happy to roll up their sleeves and help wherever needed.

The Role

As one of the first points of contact for clients, you'll play an important role in creating a positive experience from the very first interaction.

You'll be responsible for speaking with clients over the phone, understanding their needs, booking appointments and supporting them throughout the process. Being able to communicate with empathy and professionalism is essential.

The role offers 1 day WFH - once you are fully up and running. 

The Responsibilities:
Duties will include but are not limited to:

• Being the first point of contact for clients via phone and email
• Booking appointments and coordinating schedules
• Providing outstanding customer service and building strong relationships
• Managing client information and maintaining accurate records
• Working across multiple systems with a high level of accuracy
• General administration and coordination support
• Assisting with reception during lunch cover as required
• Working collaboratively with the wider team to ensure clients receive the highest level of service.

About you

• Loves working with people and building relationships
• Has a positive, enthusiastic and can-do attitude
• Is a genuine team player and happy to jump in wherever needed
• Is confident speaking with people over the phone
• Can remain calm and professional when dealing with sensitive conversations
• Enjoys working in a busy environment and can juggle multiple priorities
• Is organised, proactive and solutions focused
• Learns new systems quickly and is comfortable using technology
• Takes pride in providing an exceptional customer experience
• Confident communicating with stakeholders at all levels, including senior leaders and CEOs.
• Previous experience in a corporate customer service, client services, administration or coordination role will be highly regarded.

Application

If you pride yourself on your ability to build rapport with ease at all levels, please apply today.

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