_{03rd July, 2025}

Thomas Search are working on behalf of a values driven market shaping consultancy on a mission to accelerate the transition to low – carbon, affordable-to-heat homes. As part of their next phase of growth, we are looking to appoint an experienced and purpose-led Operations Manager / Senior Project Manager.
 
This is a rare opportunity to join a fast-scaling social enterprise at the forefront of sustainable retrofit, combining operational leadership with strategic programme delivery that makes a genuine difference in communities.
 
This hybrid leadership role blends operational management and retrofit programme delivery. You’ll oversee the day-to-day running of a dynamic and growing business while leading teams to deliver high-quality, PAS-standard retrofit schemes across the UK.
 
You’ll work directly with the Operations Director and senior leadership to shape processes, improve performance, and embed social value across operations.
 
Day to day:
 
Operational Management

• Lead daily operations across logistics, finance, and delivery teams
• Develop and implement policies for compliance, reporting, and quality
• Monitor KPIs and performance metrics; drive continuous improvement
• Build a high-performing team culture with coaching and mentoring
• Oversee budgeting, forecasting, and financial reporting 

• Lead delivery of domestic retrofit schemes to PAS 2035/2030 standards
• Ensure full compliance with UK building regulations, HSE, and sustainability standards
• Identify new opportunities aligned to funding frameworks (ECO4, SHDF, WHQS)
• Represent in industry forums and stakeholder groups

• Bachelor’s degree in construction or Business-related field
• MRICS Accredited (or equivalent experience)
• 8–10+ years in operations/project delivery roles, in retrofit or housing
• Proven leadership skills with a collaborative, people-first approach
• Sound knowledge of contract/project management, HSE, energy funding schemes
• SMSTS, CSCS, NEBOSH, MCIOB or equivalent
• Experience scaling operations in a growing business