_{14th May, 2026}

Sales & Customer Support (Part-Time)
 
Location: St Clears, Carmarthenshire
Hours: Minimum 24 hours per week (flexible, with additional hours available)
Pay: £13.50 per hour
 
Our client, Willow Joinery, is looking for a Sales & Customer Support Administrator to join their growing team.

This is a varied and important role supporting both the sales process and customer journey, ideal for someone who is organised, proactive and enjoys speaking with customers.

Please note: this is an office-based role, working from the company office located within the factory/workshop environment in St Clears.
 
The Role
 
You'll help keep everything running smoothly behind the scenes, supporting customers from initial enquiry through to project completion.
 
Duties will include:

• Preparing, sending and following up quotations
• Taking and directing inbound customer calls
• Keeping the CRM system accurate and up to date
• Organising and scheduling surveys and appointments
• Providing updates and support to existing customers throughout their projects
• General administration and business support duties

What We're Looking For

• Highly organised with strong attention to detail
• Friendly, professional and confident communicating with customers
• Excellent telephone manner
• Good IT skills and ability to learn new systems quickly
• Able to manage multiple tasks and prioritise workload effectively
• A positive, proactive attitude

What We Offer

• Flexible working hours to suit your schedule
• Opportunity for additional hours as the business grows
• Friendly and supportive working environment
• A varied role with genuine responsibility and involvement in the business
• Opportunity to grow with an expanding company

If you enjoy organisation, customer communication and being part of a busy, growing business, we'd love to hear from you.
 
To apply, please send your CV and a short introduction about yourself directly to: james@willow-joinery.com

GEN

Apply For Job