_{01st April, 2026}

Job Title: Sales Operations Administrator

Job Type: Permanent 

Hours: Full Time 08.30 - 17.00 (Monday to Friday with an early finish of 2pm every other Friday).

Salary: £27,000

Location: Whitland, Carmarthenshire 

Sunny is seeking a proactive Sales Operations Administrator to join our client’s dedicated team within a highly reputable medical industry firm. We are looking for a commercially aware professional who understands the importance of hitting business goals while providing exceptional support to both customers and colleagues.

What you'll be doing: 

• Manage the end-to-end sales process, including generating quotations, Pro Forma invoices, and ensuring accurate, timely sales order acknowledgments and customer updates.
• Oversee the loan order process and stock database, while managing all documentation for equipment service, repairs, returns, and replacements.
• Act as the first point of contact for phone, email, and web inquiries—including those from marketing and exhibitions—ensuring they are circulated to the correct sales staff or distributors.
• Provide dedicated administrative support to the Sales Management team, maintain the Salesforce CRM and customer/distributor records, and prepare official documentation such as Letters of Authorisation.
• Liaise across departments to resolve customer issues, provide holiday cover for Export/Import coordination, and maintain compliance by updating Work Instructions within the Quality Management System.

What you'll bring: 

• Demonstrated background as a Sales Administrator or in a similar sales support capacity, including experience in a direct customer-facing role.
• Advanced knowledge of Microsoft Office and hands-on experience utilising CRM (Salesforce) and ERP software systems.
• Practical understanding of international trade, export/import procedures, and documentation (or a strong willingness to undergo training in this specialised area).
• Excellent written and oral communication skills with a personable approach that allows for building strong relationships with both customers and colleagues.
• A highly organised, self-motivated team player who embraces change, learns quickly, and maintains a positive, customer-focused attitude while meeting strict deadlines.

What's in it for you: 

• Finish early every other Friday!
• Highly reputable company in the medical industry
• No weekend work!

Don’t miss out. Apply now!

Hit the apply button below and we will be in touch. Still a little unsure and want some more details email Eleanor@sunnyrecruitment.co.uk

#Sunnyjobs

Applications are encouraged from all sectors of the community.

BIOTECH 

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