_{25th November, 2024}

Are you early in your career and excited to grow in a dynamic role? My client is a growing healthcare technology company, and they are looking for an enthusiastic Account Manager / Customer Success professional to join the team and support there mission of revolutionising healthcare!
 
About them: They're transforming the healthcare industry with our AI-powered documentation tools. By simplifying administrative work, we help healthcare professionals focus on what matters most—providing exceptional patient care.
 
The Role: You'll be a key point of contact for our clients, helping them get the most out of our innovative solutions. This role is ideal for someone with early career experience, looking to build a career in account management / customer success within a supportive and impactful organisation.
 
What You'll Do:

• Build and maintain positive relationships with clients.
• Provide support and guidance to clients via email, phone, or virtual meetings.
• Assist with onboarding new clients and delivering product training.
• Help identify ways clients can maximise the value of our tools and solutions.
• Collaborate with internal teams to resolve client queries and issues.
• Ensure client satisfaction and contribute to long-term engagement.

What We're Looking For:

• Someone with up to 2 years of experience in customer support, account management, or a similar role (experience in healthcare or tech is a bonus but not required).
• Strong communication and relationship-building skills.
• A proactive approach to problem-solving and delivering excellent customer service.
• Strong organisational skills and ability to manage multiple tasks.
• An interest in healthcare and technology.

Why Join Us?

• Be part of a company making a real difference in healthcare.
• Receive hands-on training and support to grow your career.
• Work in a collaborative and inclusive environment.
• Enjoy opportunities for professional development and career progression.
• Flexible working arrangements to support a healthy work-life balance.

If this sounds like a role you could be interested in, please reach out with a detailed CV to dylan@talentdrecruitment.com.au

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