_{13th May, 2026}

Indigeco is recruiting up to two APS6 equivalent Communications and Marketing Officers for our Commonwealth Government client in Canberra CBD. This role will support the planning and delivery of communication activities to the early childhood education and care sector, while resolving complex Tier 2 user and audience enquiries across email and digital channels. Success in this role will come from your ability to create clear communication content, engage stakeholders and provide accurate, policy-aligned support.

ABOUT THE COMPANY
Our client is a Commonwealth Government department delivering important national programs and services across the education sector. This is an opportunity to contribute to meaningful work that supports sector communication, service delivery and clear engagement with early childhood education and care audiences.

ABOUT YOUR RESPONSIBILITIES

• Resolve complex Tier 2 user and audience enquiries through email or digital channels, including research and stakeholder engagement where required
• Develop, update and maintain support resources including knowledge articles, SOPs, FAQs, user guidance material and standard email wording
• Work closely with internal policy teams and external stakeholders to support the development and delivery of communication strategies
• Prepare communication plans and coordinate the publication of clear, accurate and policy-aligned content across appropriate channels
• Support LMS helpdesk activity by ensuring complex enquiries are resolved promptly, accurately and in line with agreed processes
• Maintain high quality communication resources, templates and knowledge base content to support consistent messaging
• Ensure communication outputs meet governance, clearance and quality requirements before release

ABOUT YOUR REQUIREMENTS

• Current Baseline security clearance
• Strategic communication experience within a government context
• Relevant communications, marketing or similar degree, or around 5 years of professional industry experience
• Strong written communication skills with the ability to produce clear, accurate and audience appropriate content
• Experience developing communication plans, guidance material, FAQs, templates or digital content

ABOUT YOUR PERKS

• Hourly pay rate of $67 to $75 + Super
• Commonwealth Government contract till Feb 2027
• Meaningful role supporting the early childhood education and care sector
• Opportunity to contribute to strategic communication and user support activity

HOW TO APPLY
If you are an experienced communications professional with strong government communication experience and the ability to support complex user enquiries, we would love to hear from you.

Apply now with your CV and a consultant from Indigeco will be in touch.

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