_{29th April, 2026}

Make a real impact where it matters most!

Join a passionate, purpose-driven team supporting women and children experiencing domestic and family violence (DFV) and homelessness. This is an opportunity to deliver meaningful, front-line support that helps people rebuild safety, stability, and independence.

Role Details

• SCHADS Level 6: approx. $$51.90 per hour + super
• Salary packaging up to $15,900 per year (increase your take-home pay)
• Contract until December 2026
• Full-time role: Monday–Friday (8:30am–4:30pm)
• Office-based with travel required between Tweed, Ballina, and Casino
• Supportive, values-driven team culture
• Ongoing professional development and leadership support

About the Role:  As the Team Leader – Women’s DFV, you will lead and support a team delivering person-centered case management to women and families at risk of or experiencing homelessness due to DFV.

You will oversee service delivery across multiple locations, ensuring high-quality, culturally safe, and trauma-informed practice.

Key responsibilities include:

• Leading, mentoring, and supervising Program Workers
• Overseeing case management quality and service delivery outcomes
• Supporting complex case decisions and escalation points
• Driving consistent, trauma-informed and culturally safe practices
• Building strong relationships with stakeholders and community partners
• Monitoring performance, reporting, and compliance requirements
• Contributing to service improvement and operational planning

About You You’re an experienced leader with strong sector knowledge and a passion for supporting vulnerable communities.

To be successful, you will bring:

• Proven experience in case management within DFV, housing, or homelessness
• Leadership or supervisory experience in a community services setting
• Strong stakeholder engagement and team leadership capability
• Ability to manage competing priorities across multiple sites
• Commitment to culturally safe and trauma-informed practice

Qualifications:

• Tertiary qualification in Community Services, Social Work, Psychology, or related field (or equivalent experience)

Important Requirements:

• Valid driver’s licence
• Current Working With Children Check
• National Police Check
• Ability to work face-to-face with clients and teams (office-based role)

This position is designated as a female-identified role.

In accordance with Section 31 of the Anti-Discrimination Act 1977 (NSW), being female is considered a genuine occupational requirement due to the nature of the work supporting women and children who have experienced domestic and family violence. This ensures the safety, privacy, dignity, and cultural sensitivity of clients within a trauma-informed environment.
Under Section 31 of the Anti-Discrimination Act 1977 (NSW), being female may be considered a genuine occupational requirement for certain roles. This means that discrimination based on sex is not unlawful in these specific circumstances where it is necessary for the job’s function. These provisions apply only where a genuine occupational qualification exists.

Apply now to be considered for this exciting opportunity in the Tweed/Ballina/Casino area.

**Aboriginal and Torres Strait Islander candidates strongly encouraged to apply.
  
Only shortlisted candidates will be contacted.

 "Indigeco Acknowledges the Traditional Custodians of country throughout Australia and Recognise our Brothers & Sisters Connection to Land, Waters and Community. We pay our Respects to our Brothers & Sisters our Culture & to our Elders past, present & future".

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