_{28th April, 2026}

About the Opportunity
We are seeking an experienced Records Support Officer for a Canberra‑based engagement within a federal government–aligned environment. This role supports core records and information management functions, with a strong focus on compliance, system support, and operational delivery.
The successful candidate will also contribute to a major information asset management initiative, supporting the transition from Content Manager to SharePoint.
Key Responsibilities

• Ensure records are accurately classified, captured and stored in accordance with regulatory requirements and standards issued by the National Archives of Australia
• Provide day‑to‑day Content Manager system support, including user assistance and issue resolution
• Deliver records and information management support and guidance to staff
• Execute routine administrative tasks within Content Manager, including:
  • Mapping activities
  • User registrations
  • Permission and access checks
• Administer routine tasks within the organisational policy library hosted on SharePoint
• Manage retrieval of physical records from offsite storage providers
• Undertake physical records management activities, including listing, filing, reporting and tracking
• Provide operational support to the Information Asset Management Project, including:
  • Information mapping and migration support
  • User assistance and change activities
• Provide ad hoc information management support as required

Skills & Experience

• Demonstrated experience in records and information management within a government or regulated environment
• Strong working knowledge of Content Manager
• Experience supporting or contributing to system migration projects, ideally from Content Manager to SharePoint
• Sound understanding of records compliance and archival standards
• Strong organisational skills and attention to detail
• Ability to work independently and collaboratively
• Strong communication and stakeholder engagement skills

If you have strong records management experience and are available to commence in mid‑May, we encourage you to apply.
 

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