_{17th September, 2025}

In this role, you will be responsible for providing technical support and administration of IT infrastructure and key business applications. You will work across identity management, applications, and server environments, collaborating with internal teams and external vendors to ensure secure, reliable, and efficient operations. 

We are looking for experienced technical support staff and someone who has between 5-10 years in this type of role.

For this role we are only considering candidates that can get base line security clearance.

Key Responsibilities 

• Identity Management - Create and manage users, roles, and security groups in Okta and Active Directory. 
• Applications Management - Administer, configure, and support key business applications. Manage access control, upgrades, patches, and change requests. 
• Server Management -Configure, monitor, and maintain Windows OS servers and virtualised environments. Perform ongoing administration, troubleshooting, and patching. 
• Vendor Coordination - Work with third-party vendors to resolve issues and ensure seamless operational support. 
• Customer Engagement - Collaborate with internal customers to resolve issues, improve service delivery, and enhance operational excellence. 
• Operational Excellence -Maintain and improve standard operating procedures across identity, server, and application support. 

We are looking for someone who has hands-on experience with: 

• Active Directory, Windows Server. O365 
• Microsoft Intune 
• Linux RedHat 
• Networking  
• Brings strong problem-solving skills and attention to detail. 
• Is ITIL certified 

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