_{24th January, 2025}

About the Role

In this continuing role, as an Optical Dispenser you will be responsible for providing consistently excellent customer service and expertise for all Optical services and products offered through Heath Hub Optical.

You will report to the Optical Manager and be tasked with managing enquiries, identifying customer needs, and educating customers about optical products and services. You will also facilitate health care services bookings, processing of payments, interpret optical prescriptions, and undertake accurate fitting and servicing of optical appliances.  

About You

You are passionate about customer service, and it shows in your work. Self-directed, organised, friendly, professional, and interested in working with an aged demographic. You thoroughly enjoy working in a team that continually strives to perform and achieve the best solutions for the overall objectives of the organisation, as well as our customers. Attention to detail and a solution focused approach are just some of your key strengths.
  
Demonstrated ability in sales and retail, with an understanding of the technical and aesthetic qualities of optical products and services or currently undertaking studies towards a Bachelor of Visual Studies/ Masters of Optometry. 
  
A high-level computer proficiency with Optomate, MS Teams, & Outlook skills would be favourable.
  
No two days will be the same in this dynamic Health Hub environment, you will be surrounded by a friendly team of experienced professionals who will support you and encourage you at all times.

About the Health Hub  

The Health Hub is brought to you by Australia’s most trusted health fund – TUH Health Fund 

With a committed approach to patient’s total well-being, the Health Hub has expanded over the last 25 years to include a wide variety of allied health services including Optical, Dental, Physiotherapy, Massage, Podiatry and Audiology.  

All Health funds are welcome, and our customers enjoy accessing modern facilities in a one-stop-shop for health services at the Health Hub.  

To learn more about TUH Health Fund and the Health Hub please visit our websites at https://www.tuh.com.au/ and https://www.healthhubqld.com.au/about/

Benefits of working at TUH
  
Together We Create New Possibilities! At TUH, we value the well-being of our people and members equally. We empower your career growth and prioritise your health and happiness. Enjoy a wide range of health benefits, flexibility, and a supportive workplace culture where everyone cares.
  
While the list is endless, allow us to share a glimpse of our industry leading people experience that awaits you:

• TUH Private Health Insurance benefit
• Innovative Flexible & Hybrid working arrangements
• Impactful Workplace Giving Program
• Empowering leave options including 18 weeks paid parental, family and domestic violence leave, cultural, volunteer, study, as well as the option to purchase additional leave
• Subsidised gym membership, free skin checks, free flu shots and access to WhereFit to bring you the best wellbeing benefits in town
• Salary Sacrifice options for a new motor vehicle and voluntary superannuation contributions
• Proudly White Ribbon accredited to create a safer workplace and put an end to violence against women
• Take advantage of discounted TUH Health Hub Services including dental, optical, physio, massage etc in your lunch break
• Complimentary EAP Program aimed at supporting you to thrive at work, in health and life.

  
Next Steps
To apply, please submit your resume and cover letter by clicking on the ‘Apply’ button. The application period will close on Sunday 9 February 2025.
  
To be considered for the position, the successful candidate must have unrestricted Australian work rights and consent to comprehensive background checks, including aptitude, integrity, and reference checks.


TUH values diversity and inclusivity, welcoming applications from individuals of all backgrounds, ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability.
Please note that TUH conducts in-house recruitment and does not accept agency applications or engage in canvassing.
 

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