Create curated experiences through our events and activations program, ensuring an outstanding level of engagement is maintained.
About Hub Australia
Founded in 2011, Hub is widely considered the market leading premium workspace-as-a-service platform in Australia and is renowned for its customer service. We deliver hospitality driven solutions that create workspace experiences that people love. We are the trusted local workspace partner for businesses and landlords that choose Hub because we help them attract and retain the best talent and tenants.
Hub manages premium flexible workspace, business lounges, concierge, building activation and other amenities across locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide. We have further locations under development in suburban locations on the eastern seaboard, as well as Perth. This national network will mean that Hub will be in the unique position of being the only local operator to provide a consistent, premium experience for businesses to support the hybrid workplace demands of the talent they need to succeed. Hub has been listed as one of Australia's best employers by Great Place To Work for the last 3 years running and it's our commitment to creating a thriving culture for our Hub team that in turn makes it possible to in turn do the same for our customers' workplaces. Hub is a certified B-corp and carbon neutral organisation. All locations we operate are also certified carbon neutral and WELL Health and Safety accredited.
The Customer Experience (CX) Team ensures that a holistic and harmonious member experience is consistently delivered nationally and across the full member journey.
The primary purpose of this role is to create curated experiences through our events and activations program, whilst ensuring an outstanding level of engagement is maintained between Hub, the Clubhouse staff and each and every member nationally. They are a highly organised strategic thinker with an eye for detail who will be passionate about elevating the experience for all of our members. The CX mindset will be second nature to you, helping you ensure concepts align to company purpose, brand promises, and differentiators.
Member Events & Community Activation