_{13th November, 2026}

Key Responsibilities

• Coordinate pickup and delivery appointments with carriers and customers.
• Manage scheduling changes, updates, and reschedules to ensure timely execution.
• Communicate updates and important information to internal teams and customers.
• Maintain accurate and up-to-date load information in McLeod.
• Distribute updated load details and rate confirmations to carriers.
• Monitor and manage the shared scheduling inbox, responding to requests in a timely manner.
• Identify potential scheduling or operational issues and escalate as needed.

Required Skills and Qualifications

• Strong written and verbal communication skills.
• Exceptional attention to detail and accuracy when working across multiple systems.
• Ability to manage competing priorities and adapt to changing schedules.
• Comfortable working in a fast-paced, deadline-driven environment.
• Strong problem-solving skills with the ability to resolve scheduling conflicts.
• Proficiency in Microsoft Office applications.
• Ability to quickly learn new software, systems, and processes.

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