_{12th November, 2026}

Position Summary:
This role provides weekend and transition-day coverage (Friday—Monday) to keep freight moving when the weekday team is out. Responsibilities include booking and monitoring loads, handling time sensitive carrier communication, and resolving issues like no-shows or re-schedules using sound judgement while escalating major decisions to the team. The role supports the team's
work on Friday and Monday, requiring clear handoff notes to ensure smooth transitions with the weekday team.

Required Skills and Qualifications:

• Strong communication across phone, email and customer interaction
• Proficient in Outlook, Excel and Word
• Skilled at managing multiple priorities simultaneously while maintaining a high level of accuracy
• Calm, solution-focused approach with strong critical-thinking and reasoning skills
• Sound judgment in navigating incomplete or conflicting information to determine the appropriate next course of action

Schedule:
Friday through Monday working Saturday and Sunday hours are 7:00 am to 8:00pm, with one hour break (12 hours). The remaining 16 hours are split between Friday and Monday. Friday hours run through 6:00 pm, and Monday hours begin by 8:00 am, keeping transitions and handoff smooth with the weekday team.

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