Seeking a dependable, hands-on problem-solver who enjoys working with technology, takes pride in providing excellent customer service.
15th October, 2026
Key Responsibilities:
User Setup & Configuration: Configure Windows workstations and laptops, create user accounts, set up Microsoft 365 and Rightworks, and assist with employee onboarding and offboarding.
Hardware Deployment & Support: Install and configure computers, monitors, docking stations, printers, and peripherals. Troubleshoot hardware and software issues and assist with equipment upgrades and replacements.
Office & Technology Support: Support office moves, workstation setups, cable management, conference rooms, and shared technology equipment.
Inventory & Documentation: Track technology assets, maintain accurate equipment records, document hardware assignments, and assist with inventory audits.
IT Support: Provide responsive, professional technical assistance while following established IT procedures and documentation standards.
Qualifications:
Previous experience in help desk support, desktop support, or an IT technician role.
Experience supporting Windows 10 and Windows 11 environments.
Familiarity with PC hardware, workstation setup, and peripheral configuration.
Strong troubleshooting, problem-solving, and organizational skills.
Excellent customer service and communication abilities.
Attention to detail and the ability to manage multiple priorities.
Ability to lift and move computers, monitors, and other equipment.