_{28th September, 2026}

Schedule:

• Saturday & Sunday: 7:00 AM–8:00 PM with a 1-hour break
• Remaining 16 hours split between Friday and Monday
• Friday shifts end by 6:00 PM
• Monday shift begins by 8:00 AM
• Schedule is designed to provide seamless handoffs with the weekday team

Responsibilities:

• Book and cover time-sensitive freight loads.
• Monitor shipments to ensure on-time pickups and deliveries.
• Maintain accurate load details in McLeod and manage quotes through Parade.
• Communicate with carriers and monitor tracking systems and shared inboxes.
• Resolve delays, carrier issues, and scheduling changes.
• Escalate operational concerns and prepare shift handoff notes.
• Support tracking and brokering to ensure seamless weekday transitions.

Requirements:

• Strong communication and customer service skills
• Proficiency with Outlook, Excel, and Word
• Ability to manage multiple priorities while maintaining accuracy
• Calm, solutions-focused approach to problem-solving
• Strong critical-thinking and decision-making skills
• Ability to assess incomplete or conflicting information and determine the appropriate course of action

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