_{08th June, 2026}

Key Responsibilities

• Schedule and coordinate pickup and delivery appointments.
• Manage appointment changes, updates, and rescheduling requests.
• Communicate shipment updates to internal teams, customers, and carriers.
• Maintain accurate load information in McLeod and other transportation systems.
• Send updated load details and rate confirmations to carriers.
• Monitor and manage the shared scheduling inbox.
• Navigate customer and facility management systems, including Manhattan and other platforms.
• Identify, troubleshoot, and escalate issues that may impact service execution.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy across multiple systems.
• Ability to prioritize tasks and adapt to changing demands.
• Strong problem-solving and conflict-resolution skills.
• Proficiency with Microsoft Office applications.
• Quick learner with the ability to master new software and systems.
• Experience in transportation, logistics, or scheduling is preferred.

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