_{08th January, 2026}

Responsibilities: 

• Generate and issue customer invoices, statements, and billing documentation
• Apply customer payments and reconcile accounts to ensure accurate financial records
• Monitor aging reports and follow up on past-due balances to reduce DSO and improve cash flow
• Communicate with customers via phone, email, and written correspondence to resolve billing issues and collect outstanding payments
• Research and resolve account discrepancies, short-pays, chargebacks, and credit memos
• Maintain detailed notes on collection efforts, customer communications, and dispute resolutions

Requirements: 

• Knowledge of accounts receivable processes and billing procedures
• Experience with collections and credit control practices
• Proficiency in accounting and ERP software 
• Ability to read and interpret customer contracts, purchase orders, and billing terms
• Strong reconciliation skills and attention to financial accuracy
• Experience posting payments and processing adjustments
• Familiarity with aging reports, cash application, and DSO metrics
• Proficiency in Microsoft Excel (spreadsheets, formulas, pivot tables preferred)

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