_{23rd December, 2025}

Core Responsibilities:

• Greet patients, check them in/out, and collect essential demographic and insurance information
• Manage appointment calendars, confirm upcoming visits, and handle follow-up booking
• Collect co-pays, process payments, and verify insurance eligibility and benefits
• Scan documents into Electronic Medical Records (EMR), maintain patient charts, and ensure compliance with HIPAA privacy regulations
• Answer multi-line phone systems, direct calls, and respond to patient inquiries via email or online portals

  Key Skills and Qualifications:

• High school diploma or GED 
• Ability to use EMR software, medical billing systems, and standard office tools like Microsoft Office
• Strong multitasking abilities, attention to detail, and a calm, professional demeanor under pressure
• Basic understanding of medical terminology and HIPAA

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