Come join our growing company! Schedule 8a-5p M-F, salary range $43 - 50K...apply now!
03rd September, 2025
Key Responsibilities:
Manage Incoming Shipments: Monitor and handle incoming electronic load tenders (EDI). Based on set criteria, you'll accept or reject these shipments.
Maintain Load Data: Ensure all load records within the Transportation Management System (TMS) module are accurate and up-to-date.
Facilitate Communication: Communicate any changes to a load with the relevant departments to ensure everyone is aligned.
Coordinate Appointments: Under the direction of the Scheduling Manager, you will schedule and confirm all pickup and delivery appointments with facilities via phone, email, or online portals.
Update Systems: Enter confirmed appointment details and any other relevant notes into the TMS module and the Carrier Communication module.
Handle Follow-ups: Proactively follow up on any pending appointment requests and reschedules as directed.
Address Issues: Promptly communicate any appointment conflicts or issues to the Scheduling Manager.
Ensure Alignment: Work closely with the Tracking and Customer Manager teams to maintain load visibility and ensure smooth operations.
Qualifications:
High School diploma or equivalent
1 year industry experience
Possess excellent communication skills
Strong problem-solving abilities
Exceptional customer service, and an outgoing personality