15th June, 2026
About The Company
The company is an independent, dynamic, and entrepreneurial group with 30 years of experience and international expertise. Our Client provides bespoke fiduciary and family office services to private clients and high-net-worth families worldwide through a relationship-focused approach. They operate across multiple jurisdictions and employ more than 140 people.
The company places strong emphasis on building positive, long-term relationships across all aspects of its business, guided by a commitment to integrity, collaboration, and pursuing excellence.
Role Overview
The company is seeking a high-impact Senior Manager to take ownership of the Client Accounting function at a critical stage of its evolution.
This is not a "steady-state" role. It is a hands-on leadership position focused on driving performance, improving productivity, and strengthening delivery discipline within a growing and increasingly complex client accounting environment.
The successful candidate will be expected to operate as a change agent, working closely with senior leadership to:
- Improve output and accountability across the team.
- Address workflow inefficiencies and capacity imbalances.
- Strengthen review, control and delivery standards.
This role will suit a candidate who combines strong technical expertise with a pragmatic, no-nonsense approach to execution and team leadership.
Key Responsibilities
Delivery, Performance & Accountability
- Take full ownership of timely and high-quality delivery of client accounts.
- Drive adherence to strict deadlines, SLAs and quality standards.
- Establish clear performance metrics (output, turnaround times, utilization) and hold the team accountable.
- Actively manage backlogs, bottlenecks and delivery risks.
- Provide clear visibility to senior management on performance and capacity.
Team Leadership & Culture - Lead and develop a team of client accountants, setting clear expectations and accountability frameworks.
- Address underperformance proactively and foster a culture of ownership, discipline and professionalism.
- Strengthen the team's review capability, ensuring senior staff are focused on judgement, oversight and efficiency.
- Build a resilient team structure with clear roles, responsibilities and escalation lines.
Workflow, Productivity & Operating Discipline - Redesign and optimize workflow, task allocation and prioritization.
- Improve transparency of capacity, workload and progress across the team.
- Identify and eliminate inefficiencies, duplication and non-value-adding activities.
- Introduce practical tracking tools to monitor productivity and output.
Process, Controls & Quality - Ensure consistent application of accounting standards and internal policies.
- Strengthen internal controls, review processes and audit readiness.
- Drive standardization and simplification of client accounting processes.
- Act as escalation point for complex accounting, judgement or delivery issues.
Systems, Technology and Improvement - Support ongoing system enhancements and drive adoption of tools and technology.
- Identify opportunities for automation and efficiency gains (including AI where relevant).
- Ensure appropriate oversight of outputs, maintaining quality and control.
Stakeholder Management - Partner closely with client-facing teams to ensure alignment on delivery priorities.
- Engage effectively with senior leadership.
- Contribute actively to broader discussions on operating model and service delivery improvement.
Candidate Profile
Essential
- Chartered accountant qualification (ACCA, ACA or equivalent).
- Strong experience in client accounting with fiduciary, trust or multi-entity environments.
- Proven track record of driving performance improvement in under-optimized teams.
- Hands-on leadership style with the ability to challenge, reset and execute.
- Strong technical accounting judgement.
- Highly organized, disciplined and results-oriented.
Highly Desirable - Experience in turnaround, restructuring or backlog reduction environments.
- Exposure to multi-jurisdictional structures and delivery models.
- Experience improving productivity through process redesign or system implementation.
What Success Looks Like (First 6-12 Months)
- Clear visibility of workload, capacity and productivity across the team.
- Measurable improvement in timeliness and quality of client deliverables.
- Reduction of backlogs and more predictable delivery cycles.
- Stronger accountability and ownership across all levels of the team.
- Improved confidence from internal stakeholders in the accounting function.
Why Join
This is a unique opportunity to own and shape a critical function within a growing international business.
You will operate in a high-visibility role, working closely with senior leadership, with genuine scope to influence outcomes, build capability, and leave a lasting impact on how the function performs.
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