Join as Accounts Receivable Officer: manage invoices, track payments, ensure accuracy, and drive timely collections efficiently.
07th November, 2025
Overview of Responsibilities:
To ensure all city ledgers are supported with correct backups and invoices are issued within 48 hours.
Monitor outstanding invoices closely and ensure compliance with credit terms.
Post and reconcile payments accurately in Opera, ensuring all credits and commissions are validated.
To ease traceability of all credits such as commissions/brochure contribution/ exchange gain and losses etc.
Maintain up-to-date records for audits and reporting, ensuring traceability of all transactions.
To ensure maximum scoring in Focus - Auto Control; above 90%.
Support monthly debtors' meetings and follow-up actions for overdue accounts.
Key Responsibilities:
Processing of Invoices
Ensure that all city ledgers have reservation sheet and correct voucher
Verification of currency and exchange rate used
Verification of stay period (Check in and check out)
Verification of occupancy in room (No of Adult and Child)
Calculate invoice amount based on contracted rate, flat rate or any negotiated rate
Proceeds with adjustment for inaccurate amount inputted on Opera by reservation department for E.g., and liaise with reservation to close adjustment before month end
All adjustments must be validated by the Accountant and SM director/Reservation Manager
Undercharge/overcharge
Send invoices to TO/DMC by email or post within 48 hours
All invoices sent must match to Turnover reported on Opera monthly and same must be filed in the Monthly VAT Return
All invoices must be readily available for check
Follow up for payment
Prepare Statement of Account (SOA) monthly and follow up on payments via email or phone within required timeframe
Collaborate with the Sales & Marketing team for collection of long-outstanding balances
Investigate and resolve billing discrepancies in coordination with Reservations, Sales, and Finance
Posting Payment and Reconciliation
Post payment on Opera by taking into consideration receipts from debtors (Bank account), deduction for brochure participation, account for bank charges, Commission, Vat and Profit or Loss on exchange
The workings for the payments being processed SHOULD be Validated by the Senior / Chief Accountant and readily available for inspection /audit
Commission Deductions
All commissions being processed on the system should have respective supporting documents
The posting should be validated through journal entry Postings by the Senior / Chief Accountant monthly
These documents should be readily available for inspection
Filling
Ensure that invoices are properly filled in respective agency
Paid invoices are filled according to the month in which payment has been made
Qualifications and Experience:
Diploma or Degree in Accounting, Finance, or related field.
At least a minimum of 2 years' experience within the same field and position in the hotel or hospitality industry.