06th October, 2025
Role Summary
The P2P Analyst is responsible for executing end-to-end Procure-to-Pay processes in a Global Business Services (GBS) environment, including Accounts Payable, Travel & Expense (T&E) management, vendor payments, and query resolution. The role ensures accurate and timely processing of invoices, claims, and payments while maintaining compliance with company policies, SOX controls, and regulatory requirements.
The P2P Analyst collaborates with Procurement, Finance, Treasury, and business stakeholders to resolve discrepancies, strengthen supplier relationships, and improve process efficiency. Additionally, the role contributes to continuous improvement initiatives, automation projects, and process standardization to deliver high-quality service and enhanced stakeholder experience, while acting as a key point of contact for inquiries and issue resolution across vendors and business stakeholders.
Role Responsibilities
Travel and Expense (T&E) Management
- Review, validate, and process employee T&E claims in compliance with internal policies and external requirements (e.g., local tax laws).
- Monitor daily T&E volumes and ensure timely claim processing.
- Conduct monthly T&E controls, accrual postings, and reporting.
- Ensure compliance with fraud prevention measures, company standards, and audit readiness.
Accounts Payable (AP) & Invoice Processing
- Process supplier invoices accurately, including 2-way and 3-way PO matching, within SLA.
- Ensure adherence to contractual payment terms and company policies.
- Monitor daily volumes across AP (invoices, expense reports, helpdesk tickets).
- Conduct monthly AP controls, accruals, and reporting activities.
- Perform account reconciliations and analysis to ensure accuracy and maintain audit trails.
- Support internal and external audits by providing schedules and documentation.
- Liaise with Procurement and stakeholders to resolve invoice exceptions and discrepancies.
- Maintain accurate vendor master data and ensure integrity of documentation.
- Apply knowledge of SOX, internal controls, and transactional finance compliance.
Payments & Query Resolution
- Prepare and execute timely payment runs (weekly/monthly), verifying payment batches and coordinating with Treasury.
- Perform vendor statement reconciliations and resolve discrepancies such as duplicate payments, incorrect amounts, or delays.
- Investigate and resolve vendor queries and payment-related issues promptly.
- Monitor vendor accounts to prevent late payments, disputes, and financial risks.
- Demonstrate knowledge of payment methods (ACH, wire, checks, etc.).
- Support bank reconciliations by ensuring all transactions are recorded accurately.
- Work with IT and Finance teams to enhance payment systems and improve workflow efficiency.
- Document processes through SOPs/DTPs for standardization and knowledge sharing.
Continuous Improvement & Stakeholder Collaboration
- Identify inefficiencies in AP and payment processes and propose automation or workflow enhancements.
- Support P2P transformation initiatives, ERP enhancements, and global standardization projects.
- Contribute to departmental policies, process communications, and training materials.
- Build strong relationships with vendors and internal stakeholders to improve service delivery.
Knowledge, Skills and Experience Required
Technical Requirements:
- 3-5 years of experience, with at least 2 years of managing a team.
- Degree/ACCA Level 2.
- Expertise in P2P processes, including vendor management, invoice processing, and payment execution.
- Proficiency in SAP is essential.
- Experience with Microsoft Office Suite, particularly Excel.
- Analytical skills for KPI management, root cause analysis, and reporting.
- Strong attention to detail and organizational skills.
- Strong leadership and people management skills.
- Excellent communication skills, both written and verbal.
- Prior experience with working with countries in Africa/Europe would be advantageous.
- Fluent spoken and written French.
Behavioural Requirements - Ability to handle customer escalations with a solution-driven approach
- Self-motivated
- Ability to work effectively both independently and as part of a team
- Strong analytical and problem-solving skills
- High level of integrity and professionalism when dealing with sensitive information
- Ability to meet deadlines and manage multiple priorities in a fast-paced environment.
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