_{09th October, 2026}

About us
Lawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong.  Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial.  We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, the global leaders in electrical wholesaling. 

About the role
Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.

As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
    
Duties

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

  
Skills & Experience
  
You don’t need electrical experience — just the right attitude and a passion for helping people
  

• Experience in trade sales, retail, hospitality, or any customer-facing role
• A natural problem solver who enjoys finding solutions
• Comfortable with tech and familiar with Microsoft Office
• Positive, energetic, and team-oriented
• Organised, proactive, and eager to learn
• Looking for a role that’s fast-paced, social, and full of reward

What’s in it for you?

• Ongoing Learning & Development to fast track your career – Beyond a comprehensive onboarding program, you’ll have access to LinkedIn Learning, Accredited Training Qualifications & Professional Development Support
• Diversity & Inclusion – We embrace diversity and encourage everyone to bring their authentic selves to work  
• Opportunities to work around Australia - Looking for a sea/tree change, we have over 150 branches across Australia. Plus, we are part of Sonepar,  the global leader in B2B distribution of electrical products, you’ll be connected to a network of 44,000 associates in over 40 countries
• Get your weekends back – Enjoy work free weekends and paid public holidays.  There is flexibility in the work roster and a work environment that’s dynamic, inclusive and full of positive energy
• Share in the profit – In addition to your base salary and super contributions, you can benefit from our attractive profit share scheme available at each branch
• Take paid leave to volunteer in your Community – Give back to your community, with one paid day per year to volunteer with a registered charity organisation of your choice
• Your Values, Our Heritage – we opened our doors in 1886 but we have moved at the speed of light to keep up with the changing needs of our Customers and Employees
• Sustainability for future generations -  We’re committed to making a positive impact on the planet.  Our Purpose “Powering Progress for Future Generations” reflects our commitment to leaving the world a better place for future generations
• Save money with our discount programs -  Whether it’s solar panels or a light switch, we offer employees an exclusive discount on product purchases. We’ve partnered with national retailers to provide our employees with commercial discounts as well as access to Beny App for exclusive discounts on petrol, movie tickets, retail saving and more

How to apply
If your experience reflects the criteria outlined above, apply now. We know it might seem daunting, but give the video cover letter a go (on the next page) and tell us why you’d be great at a Trade Sales role.

Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People. 

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