_{11th February, 2025}

Digital Product Manager - CX & Sales
Permanent Opportunity
  
An opportunity for a mid-level Digital Product Manager to drive growth in digital sales and customer acquisition with a top ASX-listed business. This is an exciting opportunity to shape strategies focused on cross-sell and upsell opportunities across digital channels, making a direct impact on the business.
This is not a traditional digital transformation role—it's about sales growth, market positioning, and delivering commercial outcomes through digital channels. You’ll work across three squads to set strategy, define key problems, and execute a roadmap that delivers measurable results.

Why This Role?

• Strategic Ownership – Develop and drive the digital sales strategy, turning challenges into actionable initiatives.
• Cross-Functional Impact – Collaborate with CX, marketing, content, and insights teams to enhance the digital customer journey.
• Stakeholder Leadership – Lead discussions with Commercial, Product, and Legal teams to drive priorities and decisions.
• Execution & Autonomy – Own the roadmap, bring ideas, prioritise work, and drive delivery with minimal oversight.
• Real Impact – See results without excessive red tape., shaping the digital strategy and influencing key decisions.

Ideal Candidate Profile

• Proactive - identifies problems and opportunities without waiting for direction.
• Thinks beyond features - dives into customer pain points to improve commercial outcomes.
• Curious - seeks innovation and inspiration beyond the immediate team.
• Strong stakeholder manager - balances multiple priorities effectively.
• Strategic yet hands-on - can navigate high-level vision and execution.
• Enterprise experience required.

The role is Melbourne-based with a hybrid setup (40% onsite) and offers a salary range of $172K–$180K including superannuation, plus bonus depending on experience.

If this sounds like you, please apply within.

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