_{04th April, 2025}

As the sole IT employee in this organisation of 50 people, you will provide best in class technical support to the business, as well as managing the various vendors that are responsible for the company's systems, IT operations and infrastructure.

You will also seek areas of improvement and increased efficiency through the use of automation and AI tools where applicable. 

You will also have a chance to won the technology strategy and roadmap, making recommendations on systems, data, cyber and automation/AI. 

They are seeking an ambitious, hungry and professional individual to run their Technology department. This role would suit someone 3 - 5 years into their career who is currently at a senior sys admin, Team lead or 2ic level, looking for the opportunity to run their own department. 


You will manage day-to-day IT operations and collaborate with external vendors for more complex technical issues. Your role will be crucial in ensuring the seamless operation of the IT infrastructure, which includes Microsoft Office 365, Azure Virtual Desktop, OneDrive, Teams, and SharePoint etc.

Key Responsibilities:

• Provide comprehensive IT support to all executives, addressing daily technical issues and ensuring minimal disruption to business operations.
• Manage and coordinate with external vendors for advanced technical support and maintenance.
• Oversee and enhance cyber security measures to safeguard sensitive data and ensure compliance with industry standards (working in conjunction with a consulting firm)
• Work with the CFO and CEO to develop the IT strategy, roadmap and budget.

This is a truly unique opportunity for someone who feels they are ready to take the next step in their career, in a fantastic, supportive organisation. 

Qualifications:

• Proven experience in an IT support role, preferably within a small team where you have wide ranging responsibilities
• Experience being a trusted partner to company execs, including the CEO
• Good understanding of Cyber concepts
• Proficiency in Microsoft Office 365, Azure Virtual Desktop, OneDrive, Teams, and SharePoint.
• Basic to intermediate skills in SQL and VBA (or similar).
• Exceptional communication skills, with the ability to articulate technical information clearly and professionally.
• An understanding of how to run your own department - articulating a strategy, roadmap, running projects managing budgets etc. 

Don't miss out! Apply now or contact Martin Fletcher on m.fletcher@fernway.com.au

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