_{11th March, 2026}

About the Opportunity

A growing financial services organisation is seeking an experienced UI/UX Consultant to help improve and redesign the user experience of its Salesforce-based Loan Origination System.

This is a hands-on role focused on simplifying workflows, improving screen design, and enhancing the overall user journey across the platform. The system is used by internal teams as well as broker partners, making usability and efficiency critical.

You will work closely with product, operations and Salesforce development teams to translate business processes into intuitive, well-structured digital experiences.

The Role The UI/UX Consultant will review the current system, identify opportunities for improvement, and design better user journeys across the platform.

Key responsibilities include:

• Mapping user journeys across the lending process
• Identifying friction points and usability issues
• Designing improved workflows and screen layouts
• Creating wireframes and interactive prototypes
• Collaborating with Salesforce developers to ensure designs are practical to implement
• Conducting usability testing and incorporating feedback into designs
• Helping establish UX standards and best practices for the platform

Skills & Experience We are interested in candidates with experience designing user experiences for complex business platforms or enterprise systems.
Ideal experience includes:

• UI/UX design experience across enterprise or SaaS platforms
• Experience designing workflows for operational or financial systems
• Strong wireframing and prototyping skills (Figma, Sketch, Adobe XD etc.)
• Ability to translate business processes into simple and intuitive interfaces
• Experience working closely with development teams

Highly desirable:

• Experience designing UX for Salesforce Lightning
• Experience in financial services, lending, fintech or broker platforms

What's on Offer

• Opportunity to improve a mission-critical lending platform
• Work alongside experienced product and technology teams
• Flexible working arrangements
• Competitive contract or day rate available

If you are a UX professional who enjoys solving complex workflow problems and designing intuitive digital experiences, we would love to hear from you.

Apply now or contact m.fletcher@fernway.com.au

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