_{24th January, 2025}

Job Opportunity: Trainee Administrator
Location: Oldbury, West Midlands, United Kingdom
Salary: Competitive
Job Type: Permanent, Full-time
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
Programme Duration: 2 Years

About the Role:
We are looking for an enthusiastic and motivated individual to join our team as a Trainee Administrator. This is a fantastic opportunity to gain hands-on experience while working towards a permanent position upon successful completion of the programme. You will be working closely with the Office Manager, assisting with day-to-day administrative tasks and providing exceptional service to residents and customers.

Key Responsibilities:

• Deliver excellent customer service to residents and clients.
• Arrange appointments for residents with tradespeople, ensuring cost-effective and organized scheduling.
• Handle queries from residents and make adjustments to appointments when needed.
• Accurately log and maintain all activity and updates in the system.
• Collaborate with the team to ensure smooth office operations.
• Participate in Health & Safety training, induction sessions, and other development activities.

Note: This list is not exhaustive, and some flexibility may be required to support departmental success.

What We’re Looking For:

• Qualifications: Educated to GCSE standard with a minimum of grade 4 (or equivalent) in English and Maths.
• Skills:
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office applications (Word, Excel, etc.).
  • A customer-focused attitude with a professional approach.
  • A proactive and organized mindset.

Benefits:

• Annual Holiday: 22 days (including bank holidays), increasing with service (up to 5 additional days).
• Long Service Awards: Recognition for key achievements in continuous service.
• Perk Box: Access to perks like free coffees, cinema tickets, and more.
• Volunteer Days: Paid leave to contribute to worthy causes.
• Learning and Development Opportunities: Including financial wellbeing, technical skills, and coaching.
• Travel Expenses: Covered for college, apprenticeship, or work-related events.

If you're ready to kickstart your career in administration and develop invaluable skills, we want to hear from you!
Apply now and take the first step toward a rewarding career with us.

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