_{23rd January, 2025}

Job Title: Scheduler
Location: Merseyside
Salary: £26,000 per year

Benefits:

• Annual Holiday: 22 days, increasing after 1 year of service to a maximum of 27 days.
• Long Service Awards: Celebrate key milestones with continuous service rewards.
• Perkbox: Enjoy perks like free coffees, cinema tickets, trips away, and much more.
• Volunteer Day: One paid day annually to support a worthy cause.

The Role:
Join our team as a Scheduler in a fast-paced and dynamic environment. You will assist the operational team by scheduling and planning works in an efficient and organised manner, ensuring a top-quality service for our customers.

Responsibilities:

• Deliver exceptional customer service to residents and customers.
• Arrange and manage appointments for residents with tradespeople in an effective and cost-efficient manner.
• Address customer queries and manage appointment changes.
• Reschedule appointments using planning tools to maintain service efficiency.
• Log current jobs in our job management system/database.
• Collaborate with Supervisors and tradespeople to organise and schedule work seamlessly.

Requirements:

• Proven experience in a call centre or similar customer service environment.
• Ability to multitask while meeting deadlines and achieving targets.
• Strong communication skills with a keen eye for detail.

Apply Now:
Looking for a new challenge in 2025? This is your opportunity to join a team that values efficiency, customer satisfaction, and teamwork. Submit your application today!

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