_{27th February, 2025}

Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation, committed to providing services to the entire community, regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. Centacare has a workforce of more than 3,000, plus volunteers, and operates in more than 200 locations, supporting tens of thousands of people each year. Client-centred care, facilitated through a range of practice governance measures, is foundational to consistent, high-quality service delivery and continuous improvement in safety, quality and cost effectiveness as well as improvements in client and staff satisfaction. 

The role:
This is an exciting opportunity for an experienced nurse to work with our Practice Governance team as the Practice Quality Assurance Coordinator - Registered Nurse on a permanent full time basis. 

This role will support best practice, risk management, and quality care across Aged Care, Disability (NDIS), and Family and Domestic Violence services.

Key Duties:

• Lead the development and continuous improvement of policies, procedures, and governance frameworks.
• Support client risk management, incident reporting, and safeguarding initiatives.
• Engage with internal stakeholders to ensure compliance with legislative and regulatory requirements.
• Identify and report systemic trends to improve service delivery.
• Provide expert guidance and training to teams on clinical governance and quality assurance.

Skills and Experience:

• Experience within a clinical or practice setting within the Health, Ageing, Disability or Community Sector.
• Demonstrated capacity to scrutinise and interpret client records, plans and documentation and undertake relevant auditing, gap analysis and provide findings and recommendations – individually and systemically
• Experience in a health liaison role and effectively supporting, resourcing and training non-clinical staff.
• Strong analytical and conceptual skills within a systems thinking/process driven approach to solving complex issues.
• Prior knowledge of legislative and regulatory environments including compliance and quality standards preferably within a community and/or health setting.
• Proven record in using skills across a complex organisation, developing professional relationships with stakeholders at various levels of the organisation and managing and influencing through a strong evidence-base.
• Excellent stakeholder engagement skills.

Essential requirements for the role:

• Minimum Bachelor Degree in Nursing and 3+ years of relevant clinical experience.
• Registration with APHRA and possession of a current practising certificate – Registered Nurse.
• Proven experience within a clinical or practice setting within the Health, Ageing, Disability or Community Sector.
• Current QLD Open Driver’s Licence.
• Current QLD Working with Children Check – ‘Blue Card’ and NDIS worker screening clearance (or eligibility for).
• NDIS Worker Orientation Module - Quality, Safety and You
• Evidence of Australian Work Rights to confirm citizenship or a visa holder (provide evidence at interview).
• Current (no less than 3 months) Australian Federal Police Criminal History Check; and a signed statutory declaration stating you have no criminal offences (Australia and overseas).

Your personal qualities are equally important as your skills and experience.  You will bring the ability to develop respectful and productive relationships with a range of stakeholders, including government and statutory bodies; a collaborative approach; ability to manage competing priorities; and willingness to take personal responsibility for ensuring that in every decision and in every action, we consider the needs of Centacare clients first.

Why Work for us?

In recognition for your skills and experience, in addition to working in a professional, supportive environment, that recognises you as a person, not just an employee, you will be provided with a competitive remuneration package, including 12% superannuation and the option to salary package (reduce your taxable income!), plus options for flexible working arrangements.

How to apply

If you are passionate about delivering high-quality care and governance, apply today!

Click APPLY and submit a cover letter that clearly addresses the above listed skills, experience and essential criteria, as well as a copy of your current résumé. If you would like to know more about this role, please contact ccs.recruitment@bne.centacare.net.au

Please note shortlisting and interviews will commence as applications are received. 

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.

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