_{14th August, 2025}

YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. 

YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This modern property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other.

About the role

We are looking for an Collaborative and inspiring General Manager to take the lead of this vibrant city property. This is a leadership position where you will drive and support the team to deliver exceptional guest experiences whist creating a supportive inclusive environment for the team to flourish. With the support of our national network consisting of over 20 properties, you won’t just be running a hotel, you’ll be shaping a destination through:

• Inspiring and developing your team. Recruiting, mentoring and coaching a passionate, motivated team, creating a culture where people want to work and build a career in hospitality
• Managing budgets and controlling costs to maximise profitability and efficiency without compromising our guest or team experience
• Collaborating with our support offices to align marketing, partnerships and promotions of the property are strategically aligned with our values and growth plans
• Driving operational excellence whilst creating an environment where the curious come to connect with local and genuine experiences
• Ensuring our compliance and quality control remain of the highest standards whilst supporting our inclusive, sustainable practices

 What are we looking for

• Proven successful leadership in  the accommodation industry - Duty Managment or Venue /  Property Management experience 
• Passion for being creative and thinking differently
• Financial acumen and budget management experience with a similar style property
• An advocate for change and constant evolution to ensure best practice and innovative leadership
• Knowledge and respect for the local environment and economy

  
What’s in it for you

• Annual performance based bonus structure
• Access to benefits and discounts across the YHA national network of properties
• Professional development and career opportunity support across the YHA organisation and network
• We embrace diversity, celebrate the cultural holidays that are important to you
• Family friendly benefits – access to wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
• We actively support gender equity in leadership and are proud to have women in key roles across our organisation.

  
 
Ready to help make Brisbane a more connected place? Submit your resume and a cover letter telling us why you're interested in this position. All applicants may be expected to undergo a national police check as part of their recruitment process.
  

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