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Who we are 

At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter. 
 
What sets us apart? We're a not-for-profit, membership-based organisation where profits go straight back into improving our properties and creating positive social, cultural and environmental impact. For over 80 years, we've been making travel accessible and transformative. 
 
Our network spans 19 uniquely characterful properties across Australia – from the rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison to eco-retreats nestled in National Parks. 
 
We're proudly part of Hostelling International – a global community of 3,000+ places to stay across 70+ countries that believe travel should do more than move you from place to place. It should move you to think differently, live boldly, and protect the world you're exploring. 

YHA Blue Mountains, nestled in the central area of Katoomba, is a 240-bed facility catering to groups and individuals as well as both domestic and international travelers. This historic site boasts extensive communal amenities, a co-working area, ample space for groups and events, and a diverse range of private and shared rooms. Guests can enjoy a daily breakfast service, with the option of catering for groups and those attending meetings. A dedicated team of up to 12 staff members strives to create unforgettable experiences for our guests.

About the role:

We are seeking a dedicated Housekeeping Supervisor to oversee the cleanliness and presentation of the property and support the team. This is a part time position with a minimum of 15 hours per week. You will be a hands-on leader of the small team, training and mentoring them to ensure pristine standards are maintained. Under your remit is the upkeep of communal areas, bathrooms, and guest rooms, managing inventory, and constantly reviewing policies and procedures to ensure we maintain standards you can be proud of.

What are we looking for:

• Previous leadership experience in housekeeping or cleaning, leading and motivating a team of housekeeping staff to deliver exceptional results
• Good time management skills and a commitment to following policy and procedure to ensure the safety of the team and our guests
• Flexible availability including weekends and public holidays
• Excellent communication skills verbal and written

Our Values 

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions. 

• Work together – We open doors for each other as well as our guests 
• Give our best – We bring our best selves every day we come to work 
• Put our guest first – We know great hosts make great holidays 
• Think differently – We see problems as opportunities 
• Have fun – We celebrate and enjoy being together 

What's in it for you 

• Travel Perks: Free stays across our network – because we love travel as much as our members do! 
• Team Adventures: Opportunities to visit other locations for team building and training 
• Discounts: Access to benefits at various stores and across the YHA network 
• Growth: Professional development and career opportunities throughout YHA 
• Cultural Flexibility: Swap standard public holidays for ones that have personal meaning 
• Wellbeing Support: For you and your immediate family through our Employee Assistance Program 
• Referral Program: Know someone great? We reward successful candidate referrals 

Are you ready to help make the world a more connected place? Submit your resume and a cover letter telling us why you're perfect for this role! 

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