_{29th April, 2025}

About Us:

YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. 

YHA Blue Mountains, nestled in the central area of Katoomba, is a 240-bed facility catering to groups and individuals as well as both domestic and international travelers. This historic site boasts extensive communal amenities, a co-working area, ample space for groups and events, and a diverse range of private and shared rooms. Guests can enjoy a daily breakfast service, with the option of catering for groups and those attending meetings. A dedicated team of up to 12 staff members strives to create unforgettable experiences for our guests.

About the role:

We are seeking a dedicated Housekeeping Supervisor to oversee the cleanliness and presentation of the property and support the team. This is a part time position with a minimum of 15 hours per week. You will be a hands-on leader of the small team, training and mentoring them to ensure pristine standards are maintained. Under your remit is the upkeep of communal areas, bathrooms, and guest rooms, managing inventory, and constantly reviewing policies and procedures to ensure we maintain standards you can be proud of.

What are we looking for:

• Previous leadership experience in housekeeping or cleaning, leading and motivating a team of housekeeping staff to deliver exceptional results
• Good time management skills and a commitment to following policy and procedure to ensure the safety of the team and our guests
• Flexible availability including weekends and public holidays
• Excellent communication skills verbal and written

• Contribute to a positive guest experience by ensuring a clean and welcoming environment
• Access to benefits and discounts across the YHA national network of properties
• Professional development and career opportunity support across the YHA organisation and network
• Yearly social events to the snowy mountains and other locations for team building and fun!
• We embrace diversity, celebrate the cultural holidays that are important to you
• Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
• Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA