_{16th April, 2025}

About us:
YHA Australia provides distinctive, cost-effective, and eco-friendly lodging throughout Australia. As a purpose-driven, membership-oriented entity, we have been delivering top-notch short-term accommodation to inquisitive travellers for more than 80 years. Our aim is to foster a world that is more welcoming and vibrant. 

YHA Sydney Harbour, boasting 263 beds across 106 rooms, is situated in the city's core, offering bright, airy and economical lodging to both groups and solo travellers from across the globe. Perched with a backdrop of breathtaking vistas of Sydney Harbour, the Opera House, and the Harbour Bridge, this award-winning YHA stands atop the archaeological echoes of The Rocks, Sydney's storied quarter, melding cutting-edge amenities and eco-friendly practices with a touch of historical charm.

About the role:
YHA is on the lookout for a part-time Shift Manager to become part of the team at Sydney Harbour, one of our premium properties. The role entails managing the property's daily operations, supervising team members, and providing primary support. As an integral member of the collective, you will help manage and operate YHA, gaining valuable experience and growth opportunities within a team of skilled and enjoyable colleagues.


What your day will look like:

• Promoting a friendly and welcoming atmosphere at the property and ensure that the property is representative of the philosophy of YHA in its operation
• Ensuring accuracy and efficiencies of YHA systems including reservations (MEWS), Ordering (EPOS) and other internal Systems ie; Tanda for rostering
• Supervising, mentoring and working with all team members from Housekeeping, Reception, Food & Beverage (up to 60 across the team)  to ensure the smooth operation of the property
• Performing other relevant duties assigned by the General Manager or Assistant Manager

What are we looking for:

• Experience in an Accommodation based environment, ideally you would have experience in either Venue or Duty Management leading a team
• Reservations, Guest Services, Rooms Division, Food & Beverage or Housekeeping leadership position and a strong understanding of the day-to-day operations would be beneficial
• Possess a current Responsible Service of Alcohol
• First Aid & CPR Certification
• Flexible availability 24/7 roster - including overnight shifts
• Valid full Australian working rights Australian/PR

What’s in it for you:

• Access to benefits and discounts across the YHA national network of properties
• Professional development and career opportunity support across the YHA organisation and network
• Yearly social events to the snowy mountains and other locations for team building and fun!
• We embrace diversity, celebrate the cultural holidays that are important to you
• Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
• Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program.

Our Culture:

At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

 
A National Criminal History Check is mandatory step in the recruitment process. We encourage Aboriginal and Torres Strait Islanders to apply.

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