_{17th March, 2025}

YHA Port Elliot is a historical boutique beach house, overlooking the stunning coastline including Horseshoe Bay on the Fleurieu Peninsula with priceless views of the Southern Ocean. A selection of beaches suitable for swimming, surfing, fishing and walking are just a short stroll across the road. At YHA Port Elliot, you can surf, swim and explore incredible local attractions like Coorong National Park and the historic local town.  

A rare opportunity has become available to lead the operations of this beautiful, historic 21 room property. This role is suited to a hands-on manager who enjoys leading from the front and being involved at all levels of the operation. With a passion for tourism, hospitality, and leadership, the Property Manager is responsible for creating exceptional guest experiences, leading a small diverse team, and utilising financial acumen to drive the success of the business.

Key Aspects of the Role:

• Leadership: Provide visionary leadership to the entire team, fostering a culture of excellence, teamwork, and guest satisfaction. Recruit, train, and mentor team members, promoting their growth and professional development.
• Guest Experience: Ensure positive and life changing traveller experiences by maintaining the highest standards of cleanliness, safety, local experience opportunities, and exceptional service to diverse segments. 
• Business and Budget Management: Creating business plans and annual budgets that ensure business development and growth. Consistent, efficient, and comprehensive cost control, revenue management, and financial reporting.
• Quality Control and Compliance: Maintain national quality standards and ensure that all operations comply with local, state, and Australian laws and regulations.
• Marketing, Partnership, and Promotion: Collaborate with the Customer team to implement marketing strategies to attract and retain guests and increase spend; including social media management, and partnerships with local tour operators and other purpose- driven businesses.

The ideal candidate will have:

• Self-motivation, hands-on, and willing to perform all duties that are required in managing a small accommodation site
• Knowledge of Property Management Systems and advanced computer literacy
• 2+ years’ experience in an accommodation leadership role
• Exceptional leadership and team-building skills
• A desire to work on the front line of the business across housekeeping and reception
• Financial acumen and budget management experience
• Excellent communication and customer service skills
• Strong change- management, problem-solving, and decision-making abilities.
• Knowledge of local market trends and competition.
• A commitment to customer service and providing guests with a unique and memorable YHA experience

What’s in it for you?

• A well appointed one bedroom, self contained apartment
• Competitive salary
• Professional learning and development opportunities
• Training and support for YHA systems and required IT infrastructure
• Health and Wellbeing, including and Employee Assistance Program
• Supportive and collaborative work environment
• Opportunity to travel to other YHA properties for training and leadership events
• Social events to the snowy mountains and other locations for team building
• Access to benefits and discounts as part of YHA’s national network

Our Culture
At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

If you are ready to take on the challenge of managing this historic property, are excited by opportunity to lead a dynamic team, and have a passion for delivering exceptional guest experiences, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate.
 
A National Criminal History Check is mandatory step in the recruitment process. We encourage Aboriginal and Torres Strait Islander people to apply.

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