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About us:

YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.
  
YHA Sydney Harbour, boasts 263 beds across 106 rooms, offering cozy and economical accommodation to both groups and solo travellers from across the globe. With breathtaking views of Sydney Harbour, the Opera House, and the Harbour Bridge, this award-winning YHA stands atop of a unique archaeological site that reflects the history of the area, melding cutting-edge amenities and eco-friendly practices with a touch of historical charm.


About the role:
We are seeking a part-time Reception / Food & Beverage Extraordinaire who enjoys being a part of a friendly and cheerful team. This is a diverse role, that allows you to show off your customer service skills and further develop your career within an innovative and exciting hospitality business. 

What you'll get to do: 

• Meet and great all our guests and ensure they have welcomed and supported throughout their stay
• Preparing/serving of coffee, food and drinks including taking orders.
• Operating our reservations, point-of-sale terminals and EFTPOS systems
• Checking guests in and out and providing them with information that will ensure their stay is safe, fun and enjoyable 
• Cleaning duties including cleaning tables, coffee machines and equipment
• Refilling drink fridges and snacks
• Ensuring food safety standards are maintained at all times 

What are we looking for:

• Previous experience in accommodation sector ideally within front desk or reception, coupled with experience in food and beverage environment. Experience in a cafe, restaurant, bar or fast food environment would be great 
• RSA would be ideal 
• Flexible availability 24/7 roster including night shifts, weekends and public holidays
• Excellent communication skills verbal and written
• Full Australian working rights with no restrictions

What’s in it for you:

• Access to benefits and discounts across the YHA national network of properties
• Professional development and career opportunity support across the YHA organisation and network
• Yearly social events to the snowy mountains and other locations for team building and fun!
• We embrace diversity, celebrate the cultural holidays that are important to you
• Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program
• Good people tend to know good people, so if you know someone with the skills and values we are looking for, we have a great candidate referral program

Our Culture:

At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

We encourage Aboriginal and Torres Strait Islander people to apply.

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